About Hp scanners and printers
Hi @dwh-az77,Welcome to the HP Support Community! Thanks for reaching out about your query regarding printer! We're thrilled to have the opportunity to assist you and provide a solution.Restart Everything Restart your printer, router, and MacBook. Wait a few minutes, then try printing again.Check Network Connection Print a Network Configuration Page from the printer’s control panel. Ensure the printer has a valid IP address (something like 192.168.x.x). On your Mac, go to System Settings > Network and confirm your Mac is on the same network as the printer.Re-add the Printer Open System Settings > Printers & Scanners. Select your LaserJet Pro MFP M127fn and click Remove Printer (–). Click Add Printer (+) and select your printer using the IP address (not Bonjour). Choose HP LaserJet driver instead of AirPrint, if available. Click Add and test printing.Install Updated HP Drivers Download and install the latest HP Easy Admin Software or HP Printer Drivers for macOS from HP’s official website. Some older printers need HP Smart or third-party drivers to work with macOS Sonoma.Reset Printing System If the issue persists: Go to System Settings > Printers & Scanners. Right-click in the printer list and select Reset Printing System. Re-add the printer.If the problem continues, let me know what error messages you're getting, and I’ll help further! I'm glad I could help! If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the
Key features of the Hp scanners and printers that are enabled through these drivers include:
- Amazon.com: Hp Scanner Printer
- Shop Printer and Scanner - HP
- Amazon.com: HP Scanners/printers
- Amazon.com: Hp Printers And Scanners
- Amazon.com: Hp Printer/scanner
- HP Printer/Scanner - HP Support Community -
- HP Scanners for HP Printers - HP Store UK
Hi @MLJ6,Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.If your HP Envy Inspire 7900e series printer is producing blank scans, here are some steps that may help resolve the issue.Update the HP Smart App: Ensure that you have the latest version of the HP Smart app installed on your Mac. Older versions might have compatibility issues.Update MacOS: Although you are using iOS 14.5, ensure that macOS and the HP printer drivers are fully updated. Check in System Preferences > Software Update for any available updates.Reset the Printing System: Go to System Preferences > Printers & Scanners. Right-click (or Control-click) in the list of printers, then select Reset printing system.... After the reset, reconnect your HP Envy Inspire 7900e by adding it back in the Printers & Scanners menu.Check Scan Settings in HP Smart: Open the HP Smart app and select Scan. Ensure the scan source, color, and quality settings are appropriate. Try adjusting the settings, especially the color mode, to see if that changes the scan result.Check the Scanner Glass and Document Feeder: Clean the scanner glass and the document feeder to remove any dust or particles that may obstruct scanning.Use Image Capture (Built-in App): Open Image Capture (built into macOS). Select your printer from the left sidebar. Try scanning directly from here to determine if it’s an app-specific issue.Reset the Printer: Unplug the printer while it’s on, wait 60 seconds, then plug it back in and turn it on. Retry the scan after the printer has restarted.I hope this helps.Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!Alden4HP Support Raj_05HP Support
